Tobify AB
Support
Updated 20 September 2026
Get in touch
Email Tobify AB for help with NeckApp or to report a problem. Describe what happened and what you expected. Include your app version and device's iOS version if relevant. You choose what to share; you do not need to send neck measurements or other personal health information.
Finding your app version
To find your installed NeckApp version, open Progress, then Settings. Your iOS version is in Settings > General > About.
Workouts and saved data
NeckApp works offline and keeps training records on your device. If something goes wrong, keep the app installed while you contact support so your local records remain available. We cannot restore your training data from a Tobify server.
Purchases and refunds
Apple manages App Store payments and refund requests. For a billing issue, use Apple's purchase support. Contact us for problems using the app itself.
Contact Tobify AB
If an email app does not open, copy this address into your preferred email service. Nothing is sent until you send the email yourself.